MSP Solutions
Welcome to the next generation of Telecom Expense Management Solutions that revolutionises value, revenue and efficiencies
With Lumify, the sky’s the limit
This all-encompassing platform offers everything you need from a Telecoms Expense Management (TEM) solution and beyond.
Lumify enables MSP partners and end-user businesses alike to get the most out of phone networks, internet data and telecom systems through high-level modules and features, including:
Equipped with a wide range of value-adding capabilities, MSPs like you can now transform your telecommunication services by focusing on what you do best.
Sales & Marketing Document Automation
Lumify is blazing new trails for MSPs by opening up more opportunities to close more sales. It efficiently collects, organises and presents customer information to help you produce accurate and reliable sales documents that meet the individual requirements of your clients.
By taking the administration out of sales, Lumify provides you with the following value-adding support so that you can focus on demonstrating revenue-generating telecom services to clients:
Customised Customer Report Builders
Lumify is the next-gen TEMS solution that revolutionises how MSPs deliver greater efficiencies to their business clients. As part of the service, you’ll have access to trained helpdesk consultants who can improve the customer experience, as well as solution consultants who can dynamically audit customer solutions.
With powerful report generation tools, our Lumify platform also allows telecom partners like you to answer questions and provide quick solutions in real-time, through:
Monthly Customer Reporting
No other telecommunications software offers the level of transparency over costs, usage and investments that Lumify does.
Lumify equips you with comprehensive billing data analysis and actionable reports to transform telecommunications data into relevant information for your customers. It enables you to shed light on business expenses so that end users can maintain transparency across their services and optimise their spending.
To help you solve end users’ issues with ease and confidence, Lumify’s Monthly Customer Reporting capabilities include:
Contract Lifecycle Management
Working like a bespoke CRM system, Lumify stores and manages customer contracts to give a clearer and more organised view of different projects, services and contacts all in one place. You can also optimise Lumify to direct customers based upon their specific contract lifecycles, as well as gain deeper insights into carrier pricing and opportunities.
These contract management features are designed to improve your clients’ experience and maximise revenue opportunities:
Inventory & Change Control
Lumify empowers your customers with a clear inventory of what is and what’s not being used, so you provide more guidance around tracking their bills and managing telecommunications costs. Through Lumify, you can also help end-users makes sense of their MACD (moves, adds, changes and disconnects) activities, giving them more opportunities to gain additional savings and control expenses.
The automation capabilities of Lumify ensures that all redundant services are no longer an issue and required rebates are enforced both quickly and in full.
End User Customer Portals
Lumify was created to augment the partnership with MSPs and businesses. This reliable platform ensures that end-users and telecom partners like you can collaborate together to transform business’ telecommunications for the better.
As Lumify provides intuitive customer integration and access points to customers, you can still be in control of exactly who and what they can view or engage with.
By engaging end-users in convenient ways, Lumify enables you to utilise:
Centralised Data Management
Lumify consolidates all telecommunication accounts and billing, storing all current and historical information in one location to give you complete access and visibility. This guarantees that all telecom-centric profiles are updated as each business evolves and that customer queries can be addressed as quickly as possible.
Aside from providing access to service level information easily, Lumify also offers deep insights through features like:
Template & Workflow Automation
Lumify is designed to support the way the business world approaches telecommunications.
By providing a way to automate and manage billing across multiple carriers and account platforms, MSPs have the opportunity to gain incremental income streams while also providing end-users with meaningful insights regarding their telecom usage and spend.
Even minor inefficiencies create significant challenges for both MSPs and end-users. This is why Lumify has templated reporting solutions and workflow automations built into the platform to help you address any concern at all levels of the business, including:
Analytics Tools & Widgets
Backed by a broad range of tools and analysis capabilities, Lumify allows MSPs to solve real-world customer issues. It effectively simplifies telecommunications sales and management, so you can give business clients the clarification they need around their telecommunication usage and expenses.
Even though a lot of Lumify’s features are intertwined into the daily use of the platform, Lumify still gives you the ability to customise tools and widgets as you meet the evolving requirements of different clients. This includes:
Request a Demo
Stop being in the dark about your business’ telecommunications.
Experience the ways Lumify can illuminate success by seeing it in action for yourself.
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