Lumify for IT Teams
Your IT team didn’t sign up for talking to telco help desks every day
Puts IT in control of telco services with live usage data, service tracking, and tools to manage cancellations, ports, and inactive services without the need to pick up the phone.
️ One view of all services, across carriers and sites
Spot inactive or off-track services instantly
Alerts for billing issues and contract drift
Action changes without logging into carrier portals
Share access with Finance and MSPs
Why IT teams love Lumify
️ One dashboard for all services
See mobile, fixed, data, and SIP services in one clean view. No carrier portals. No spreadsheet detective work.
️ Real-time usage insights
Monitor usage in real-time to detect issues, overages, or unused services before Finance comes calling.
️ Inactive service detection
Catch orphaned or duplicated services, especially after staff turnover or site changes.
️ Lifecycle management
Track ports, cancellations, new activations and more, without losing control or visibility.
️ Anomaly detection
Flag spikes, misaligned charges, or contract mismatches before they show up on the invoice.
️ Fast setup
Deploy Lumify in hours, not weeks. No complex change management or major IT project needed.
️ Asset Management
Track devices and services by site, user, and contract, all in one place.
️ Vendor-agnostic
Lumify works with Telstra, Optus, MNVOs, NBN, and more. No supplier lock-ins. No reliance on one carrier's tooling.
️ Active resolution
Lumify helps you resolve issues, raise tickets, and make optimisations from one place.
Inventory management that matches reality
Telco inventory is complex, and without accurate records, it’s easy to lose control. This leads to overspending, double charges, and delays in cancelling services. Lumify fixes this by integrating inventory across the platform, giving you live, reliable records you can trust.
Features Include
Automated Service Allocation: Onboard and maintain inventory using direct carrier data. No manual tagging required.
4-Tier Hierarchical Classification: Associate every service with a cost centre, site, contract, and category aligned with your org structure.
Lifecycle & Contract Management: Track service age, expiry dates, and contract drift with service-level profiles and alerts.
Change Control with Full Audit Trail: Every add, port, rename, or cancellation is tracked, time-stamped, and versioned for compliance.
Cloud-Based, Secure Access: All records are securely stored and accessible anywhere, with encryption and permission controls built in.
Custom Tags & Carrier-Specific IDs: Support for service tagging, product-type filtering, and unique carrier reference matching for deep reporting and reconciliation.
How Lumify lights up your data
Parse your bills
We can upload bills from any carrier. Lumify instantly extracts, cleans, and organises the data with no manual entry. Alternatively, Lumify can pull your invoices and usage reports directly from carrier portals, so you don’t have to chase files or log into clunky systems.
Let Lumify get to work by:
Cleaning and normalising billing data from all your carriers
Flagging unused services, anomalies, and contract mismatches
Mapping charges to services, sites, and cost centres
Putting everything in one real-time dashboard
Reports out of the box
Lumify includes a library of pre-built reports that help IT teams and stakeholders take control of telco services without digging through data. Each report uses your real-time billing and usage data, and can be customised to match your organisation’s structure, cost centres, or reporting schedule.
Reports Include
Service Number Registers
Easily search, filter, and sort all services under management
Mobility / Voice / Data Registers
View grouped reports by service type and carrier
Top Users
Identify the highest data or call usage by user or site
Unused Services
Automatically flag dormant services that should be cancelled
Historical Category Costs
Spot trends in mobility, fixed, or cloud costs over time
Number of Services Over Time
Track service growth, churn, or consolidation
Service Category Reports
Understand how services are distributed across categories
Cost Centre Allocation Reports
Align telco costs to your GL codes or business units
Budget vs Actual Reports
Compare forecasted spend against live billing data
See value in hours
Telco platforms have a reputation: long setups, slow onboarding, and endless dependency on carrier portals or internal workarounds. Lumify changes that.
️ Live in hours, not weeks
Most teams are up and running the same day. No drawn-out scoping or complex onboarding.
️ Use real bills from the outset
Upload recent invoices and start seeing usage, anomalies and inactive services straight away.
️ No rip-out-and-replace required
Get Lumify started alongside your existing systems and carrier accounts without disruption.
️ Nail those quick wins
Highlight cost leaks, misaligned services, and savings opportunities before your next billing cycle.
️ Hit the ground running
Clean interface, simple navigation and role-based access. Most teams don’t need training.
🇦🇺 100% Australian
Lumify isn’t a rebranded offshore product or a legacy tool tied to outdated systems. It’s built right here in Australia, by a team that understands the quirks, complexity, and expectations of local telco.
Works with Telstra, Optus, NBN, MNVOs
Reflects local GL frameworks and cost centre structures
Fast, local support (no offshore ticket black holes)
Agile roadmap driven by Australian customer feedback
Bright outcomes
“As part of our service to clients, we provide telecommunications solutions, which over time created complex service management and made asset tracking a significant challenge. Lumify completely transformed this. We now have the ability to accurately allocate and manage services and devices, and the return on investment has been immeasurable.”
“Being a national company managing multiple carriers and invoices, expense management was a significant challenge before we were introduced to Lumify. The platform makes it easy to manage complex telco expenses and provides clear insights into service usage and cost centre trends. Lumify has delivered substantial cost and resource savings, with a return on investment that’s clear and measurable.”
See how Lumify works in a demo and live telco intervention
We’ll show you how to get your data into Lumify and find savings from day one.
