Lumify TEM for Telco MSPs
Deliver standout value to every client
Lumify provides telco MSPs with a platform for managing billing, identifying savings opportunities, and delivering a standout client experience.
️ Spot billing issues before the customer does
️ Manage services effectively
️ Impress clients with branded reports
️ Work with any telco provider
️ Get up and running in hours
Your competitors give clients spreadsheets.
You could give them so much more.
Reports are only valuable if they lead to action. Lumify helps MSPs and their clients make sense of telco billing and service data. Quickly generate batch reports, view high-level summaries in the portal, or deliver detailed, white-label reports with built-in analysis.
️ Offer branded portals and summary reports
️ Show usage and spend data across all services
️ Use prebuilt report templates or custom layouts
️ Include a full audit trail and GL-coded breakdowns
One-click Registers
If you prefer a spreadsheet, you can export reports such as the Customer Master Profile, Service Allocations, Service Register, and Mobility Register with a single click.
Deliver proactive advice.
Lumify makes it easier to manage changes for your clients. Handle employee off-boarding, new service rollouts, or service churn more easily so you can catch issues early, respond quickly, and show your value at every step.
Off-boarding
Flag services still active for employees who’ve left, so your clients stop paying for numbers no one uses.
Inbuilt Ticketing
When you detect an issue, create a service ticket, keeping your ops team and your client informed.
Low-Utilisation
Identify underused mobile, data, or UCaaS services and highlight them for review or cancellation.
Inactive Services
Identify numbers and services with zero activity for 30, 60, or 90 days so you can recommend consolidation or removal.
Change Alerts
Get notified when a service is added, cancelled, or ported, so your team can validate costs and update records in real time.
Service Changes
Stay on top of activations, cancellations, and porting across every client. Make sure every change is accounted for in reports.
Why MSPs love Lumify
One system to rule them all
Manage all your telco services across Telstra, Optus, MNVOs, and more in one unified platform that works with any provider, so you can stop jumping between carrier portals or stitching together spreadsheets.
Detect issues before they cost you
Detect billing anomalies like plan mismatches and dormant services before they hit your clients' wallets and account managers’ inboxes.
Gather insights that help you take action
Don’t just export raw reports. Use Lumify to confidently make insight-driven recommendations to clients on their services, usage trends, billing and more.
Fast Setup, Zero Disruption
Ingest bills from any Australian telcos and get billing live in under two hours. No scoping marathons, fire fighting or drawn-out deployments.
Great for MSPs as well as clients
From white-labelled portals to cross-account dashboards, Lumify supports multi-client management as well as a high-value direct-to-client experience.
Make Lumify part of your MSP business
As Integrated Value
Include Lumify TEM as part of every service package you deliver. It becomes a standard part of your managed telco offering, delivering visibility and automation to your clients.
As a Value Added Upgrade
Offer Lumify TEM as an upgrade or optional add-on to your existing services. Help clients improve their telco oversight and reduce admin without changing your core delivery.
As a New Revenue Stream
Use Lumify TEM as a standalone service your clients can subscribe to. Create new recurring income by including it in your managed telecom services.
As a Lumify Reseller
Sell Lumify TEM licences to clients who want to manage their own telco services in-house, while still relying on your team for support or guidance.
Life with Lumify is different
Lighten up with Lumify
One platform. Less effort. Better service.
Telco MSPs using Lumify stay ahead with accurate data, clearer reporting, and fewer surprises for clients; all things that help them retain clients and maintain high-value services.
Clear, accurate reporting for all telco services
Billing problems flagged early
All carrier data consolidated in one place
Simple and scalable client management
Quick set up, without business disruption
Stop putting up with...
Patchwork tools. Reactive fixes. Hidden costs.
Many MSPs are piecing together spreadsheets, navigating carrier portals, and relying on manual processes to stay on top of telco billing and service delivery.
No easy way to prove the value you're delivering
TEM system bias towards partner telco providers
Usage data is scattered across different systems
Billing issues are spotted late, usually by the customer
Reporting takes hours and still looks underwhelming
Absolutely Australian
Lumify is 100% Australian-owned, operated, and built specifically for how telco works here. No offshore support. No long waits for updates. No inflated pricing based on overseas markets.
With Lumify, you get:
🇦🇺 Local expertise on Australian carriers
🇦🇺 A team that builds with you, not just for you
🇦🇺 Customisations without red tape
🇦🇺 Fair, transparent pricing
At peace with every Australian telco provider
Lumify is provider/supplier agnostic. No matter the mix of telco providers your clients use, you can use Lumify to set up inventory, billing, and contract tracking within hours, with no code.
This flexibility allows you to work with any client, regardless of their current supplier, and gives your clients the option to change telco providers and services without affecting their MSP.
Bring your bills from
and many more providers...
Talk to us.
Billing errors happen, and even when they’re outside your control, clients still expect answers. Lumify helps you prevent disputes and save the day by:
Validating spend against contracts
Flagging inconsistencies early
Providing a clear audit trail for every service change
Ready to discover how Lumify can illuminate your telecom expense management? Book a call with our team today.
